Legal
Privacy Policy
Last updated: May 2026 · Merrill Capital LLC
Merrill Capital LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website merrcap.com or submit information through our contact forms.
Our Core Commitment
Data collected through our website will not be sold or shared with third parties for promotional or marketing purposes. This applies to all users regardless of state of residence.
Information We Collect
We may collect the following information when you submit a form on our website:
- First and last name
- Phone number
- Property address
- Timeline and property condition details
- Email address (if provided)
- SMS consent status
How We Use Your Information
Information you provide is used solely to:
- Contact you regarding your property and our offer
- Schedule and confirm appointments
- Send reminders and updates related to your inquiry
- Communicate via phone, email, or SMS as consented
SMS Communications — Terms & Conditions
- We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at team@merrcap.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please contact us at team@merrcap.com.
Data Sharing
We do not sell, trade, rent, or share your personal information with third parties for promotional or marketing purposes. This policy applies to all users in all states.
We may share information with trusted service providers who assist in operating our business (such as CRM platforms), under strict confidentiality agreements and solely for the purpose of servicing your inquiry.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us at team@merrcap.com.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications at any time via the unsubscribe link
Cookies
Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Merrill Capital LLC
Nationwide
team@merrcap.com
435.900.8721